Privacy Policy

YVI is operated by YKA Global LLC, 5830 E 2nd St Ste 7000, Casper, WY 82609, USA. This Privacy Policy explains how YVI handles personal data in our mobile applications, websites, and connected services.

1. Information we process

Depending on the features you choose to use, YVI may process account details, profile information, habits, goals, journal entries, notes, calendar entries, community content, messages, files, and the settings you create.

Health, fitness, location, camera, microphone, notification, and connected-service data are processed only when you actively enable the relevant feature and grant the necessary permission. Family Safety and location sharing are opt-in and are not designed for covert monitoring. YVI does not collect device MAC addresses through the app.

We may also process technical information such as device platform, app version, crash diagnostics, IP-derived security signals, and service activity to operate, secure, and improve YVI.

2. Why we use information

• To create and operate your account and the features you request.
• To synchronize your data across your authorized devices.
• To provide coaching, planning, community, support, and safety features you activate.
• To protect the service, investigate abuse reports, and prevent fraud or unauthorized access.
• To comply with legal obligations and enforce our agreements.

Where applicable, we rely on contract performance, consent, legitimate interests, or legal obligations. Health and other sensitive data are processed only with your explicit consent where required by law. We do not sell personal information or use health data for advertising.

3. Service providers and connected services

YVI uses carefully selected technical providers for hosting, authentication, database and file storage, notifications, diagnostics, and optional billing. Depending on the function, these may include Supabase, Vercel, Expo, Apple, Google, Sentry, and RevenueCat.

When you connect an external calendar, meeting, music, health, or payment service, that provider processes data under its own privacy terms. We use only the permissions necessary for the connection you initiate. If you use YVI text-to-speech, the requested text may be sent to the selected YVI voice service to generate audio.

4. Community, messages, and moderation

Content you choose to publish is visible according to the audience you select. Direct messages between friends use end-to-end encryption where the feature is available. Community spaces, reports, and attached evidence may be reviewed by authorized moderators to protect users and enforce the Community Rules.

5. Retention and deletion

We retain personal data only for as long as needed to provide YVI, meet legal obligations, resolve disputes, or protect the service. You can delete eligible content in the app and request account deletion from Settings. Remaining data is deleted or anonymized once retention is no longer required.

6. Your rights

Depending on the law that applies to you, you may have the right to access, correct, delete, restrict, object to, or receive a portable copy of your data. You may withdraw consent at any time for future processing. You may also complain to a competent data protection authority.

To exercise these rights or ask a privacy question, write toplease@getyvi.com.

7. International transfers and security

Some providers may process data outside your country or the European Economic Area. When required, we use appropriate safeguards such as adequacy decisions or standard contractual clauses. We use reasonable technical and organizational measures to protect data, but no internet service can guarantee absolute security.

8. Children and Family Safety

YVI is not directed at children under 13. Family Safety features require the consent and lawful authorization of the people involved. A parent or guardian who believes a child has provided data without authorization can contact us atplease@getyvi.com.

9. Changes to this policy

We may update this policy when our features, providers, or legal requirements materially change. The current version is always published at getyvi.com/privacy. Material changes will be communicated in the app or by email when legally required.

10. Contact

Privacy requests: please@getyvi.com
Product support: support@getyvi.com
General contact: contact@getyvi.com